Quality of Shirts = 10/10 perfect! Highest quality shirt I have been able to locate
Customer Service = 8/10 (should notify purchaser of anticipate time of arrival and any delays) You always responded within 24 hours of contact.
Lead Time / Delivery Time of Product = 7/10
It was approximately 7-10 business days before product was received. Was told 3-5 business days. Mistakes happen, World Wide Pandemic and your quality makes up for the delay!